Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Return Eligibility

• Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• Receipt or proof of purchase.
• Damaged product
• Wrong product received
• Expired product received

Return Process

To start a return, you can contact us at gbh@glowboosthive.com. Please note that returns will need to be sent to the following address: SHOP 3 LEVEL 2 UK MALL KANSANGA, KAMPALA, UGANDA

If your return is accepted, we’ll exchange your item with another 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Once the item is inspected and meets the eligibility for Return, you’ll be automatically refunded on your original payment method. 

You can always contact us for any return question at gbh@glowboosthive.com.

Unfortunately, we cannot accept returns on sale items or gift cards.